Before signing a lease or purchasing property, confirm your business use is permitted under the current zone.
Planning Department – 519-986-2811 ext. 405
New Business Checklist
Opening or relocating a business is an exciting step. The Municipality of Grey Highlands is here to help make the process smooth and stress-free. Use this checklist to ensure you have all key requirements covered.
If you plan construction, renovations, interior alterations, or signage, you may require a building permit.
Contact the Building Services Department before starting work to confirm requirements and comply with the Ontario Building Code.
Building Services – 519-986-2811 ext. 401
Moving into an existing building and changing how it will be used (e.g., retail → office, residential → commercial?) A Change of Use Permit may be required.
Building Services Department – 519-986-2811
Depending on your business type, a fire inspection may be required before opening. Grey Highlands is served by Grey Highlands Fire & Emergency Services.
Phone 519-986-2811 x. 227
If you own commercial property, ensure your tax account contact information is correct.
Finance Department – 519-986-2811 ext. 400
If your business is within a municipal water/wastewater area (e.g., Markdale), verify your account information. Rural businesses may operate on private wells/septic systems.
Finance Department – 519-986-2811 ext. 400
Ensure proper collection arrangements and confirm which bins are required for your business.
Collection schedules, accepted materials, and zone maps are available here.
Some businesses may require private waste collection depending on volume/type.
Some businesses may require private waste collection depending on volume/type.
Environmental Services Department - 519-986-2811 ext. 246
Electrical Service: Hydro One or Elexicon Energy (limited areas). Confirm provider based on location. Natural Gas: Enbridge Gas. Availability varies by location.
Postal services are provided by Canada Post. Postal outlets are located in Markdale, Flesherton, Dundalk.
Customer Service: 1-866-607-6301
Provincial & Federal Requirements
In addition to municipal requirements, you may also need to:
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Register your business: Ontario Business Registry – 1-877-666-1840
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Register for HST (if applicable): Canada Revenue Agency – GST/HST – 1-800-959-5525
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Obtain required provincial or federal licenses: BizPaL – provides licence info based on business type and location
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Register with WSIB (if applicable): Workplace Safety & Insurance Board – 1-800-387-0750
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Arrange business insurance: Contact a licensed insurance provider
We’re Here to Help
Grey Highlands is committed to supporting local businesses and economic growth. If you have questions at any stage of the process, contact Community Services – ecdev@greyhighlands.ca.
We look forward to welcoming your business to Grey Highlands.