Grey Highlands Launches New Website with a Focus on Customer Service

Grey Highlands, ON – September 15, 2025 – The Municipality of Grey Highlands is pleased to announce the official launch of its new municipal website, designed with a strong focus on enhancing customer service and improving the online experience for residents, businesses, and visitors.

The new website reflects feedback collected directly from the community. Earlier this year, Grey Highlands invited residents to share their experiences and suggestions through surveys and engagement opportunities. This valuable input played a key role in shaping the changes, ensuring the new site better meets the needs and expectations of the people who use it most.

“We heard from our community about what worked, what needed improvement, and what would make accessing municipal information easier,” said Kathryn Connors, Communications and IT Coordinator. “This launch is about more than just a new look—it’s about delivering better service and making sure residents can find what they need quickly and easily.”

Key improvements to the new website include:

• A modern, user-friendly design for easier navigation

• Enhanced search functions to help residents find information faster

• Improved mobile accessibility for those using phones and tablets

• Streamlined access to frequently used services and forms

The Municipality will continue to monitor feedback and make ongoing adjustments to ensure the site remains responsive to community needs. Residents are encouraged to follow connectgreyhighlands.ca/website