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Response

 Fire Services Provided

Emergency response services provided by Grey Highlands Fire include:

  • Fire suppression services
  • Grass and wildland firefighting  
  • Motor vehicle extrication
  • Hazmat (awareness level)
  • Confined space rescue (awareness level)
  • Low angle rope rescue
  • Shore based water/ice rescue 
  • Emergency medical assistance (Tiered Response Agreement with Grey County EMS)
  • Incident management

Fire Prevention and Public Education Programs Include:

  • Inspections based on complaint/request
  • Code enforcement
  • Emergency planning
  • Residential smoke and carbon monoxide awareness programs
  • Public Education Programs: Risk Watch, Learn Not To Burn, Older and Wiser, and TAPP-C
  • Fire extinguisher training

For a complete list of services provided please refer to Core Services outlined in By-law 2013-97.

 Superior Shuttle Tanker

What is Superior Tanker Shuttle Service Accreditation?

Superior Tanker Shuttle Accreditation is a program of the Fire Underwriters Survey that recognizes a fire department’s ability to shuttle water by way of tanker trucks to fight fires in areas far from municipal hydrants.

The basic requirements for residential accreditation are:
1.  Within five minutes of the first pumper arriving at a fire scene, firefighters must be able to deliver a minimum of nine hundred (900) litres/minute (200 gal/min) of water; and
2.  Maintain that water flow uninterrupted for two hours.

The basic requirements for commercial accreditation are:
1.  Within five minutes of the first pumper arriving at a fire scene, firefighters must be able to deliver a minimum of eighteen hundred (1800) litres/minute (400 gal/min) of water; and
2.  Maintain that water flow uninterrupted for two hours.

How Does Accreditation Benefit Residents?

Insurers utilize the information provided by the Fire Underwriters Survey to set property insurance rates in Canada. They are advised that Superior Tanker Shuttle Service Accredited areas may be rated as ‘hydrant protected’.

As a result of this accreditation, residents who own detached dwellings within 8 km (by road) or 5 km (commercial properties) from any of the two fire stations may be eligible to receive a cost reduction in their fire insurance rates from insurers in Canada. These stations include:

Station 1: 54 Durham Street, Flesherton

Station 2: 200 Isla Street, Markdale

View our accreditation certificate or letter of accreditation. For more information about Grey Superior Tanker Shuttle Services Accreditation please contact us.
 Grey County EMS
  Ambulance services are provided through the Grey County Paramedic Services

Contact Us

© 2018 Municipality of Grey Highlands |
Office Location:
206 Toronto Street South Unit 1, Markdale |
Mailing Address:
P.O. Box 409 Markdale, Ontario N0C 1H0

Office Hours:
Mon. to Fri. 8:30 am to 4:30 pm |
Toll Free: 1-888-342-4059 |
Fax: 519-986-3643 |
info@greyhighlands.ca